American Strategic Management Institute

Leading Organizational Change

Performance improvement initiatives usually require significant changes be implemented in an organization. Most organizations and consulting firms treat change management as an add-on or afterthought that should only be considered during the implementation stage. Not surprisingly, the initiatives they execute fail to produce their intended effects. Business leaders and change sponsors must recognize that change begins as soon as the decision to do so occurs ® failing to systematically think and plan for resistance will be a fatal decision. Executives must establish and cultivate a culture of change that empowers the line and staff employees to make value-based strategic decisions that promote adaptability in our exponentially evolving economy. This training program will allow you to gain comprehensive and diverse stakeholder support, inspire un-learning of old traditions and support re-learning of new approaches and behaviors.

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Leading Organizational Change
DAY ONE: Devising Change Management Initiatives

Module 1: Aligning Strategy, Change Process, and Corporate Culture
• Identifying inconsistencies between organizational practices and employee assumptions
• Supporting the existing culture while driving change
• Framing strategy in culture-specific terms

Module 2: Substantiate Executive Sponsorship, Buy-In and Cross-Functional Support for Changes
• Solidifying visible executive and managerial support for change initiatives
• Cultivating Leadership and Empowerment through employee buy-In
• Incentivizing cross-functional members to support the change process

Module 3: Addressing Resistance and Supporting Change
• Evaluating internal and external risks to change initiatives
• Providing psychological support for change through training and reinforcement
• Empowering employees to set long-term objectives and contribute to planning for change

DAY TWO: Successfully Completing the Change Process

Module 4: Executing Change Initiatives
• Setting formidable objectives that drive the change process
• Establishing accountability for change implementation through transparent performance measures
• Design training to support new performance expectations

Module 5: Creating an Adaptive Culture through Performance Management
• Evolving your organization to accept the reality of continuous learning and change
• Training employees to recognize opportunities and manage the change process
• Focusing on the perspectives of customers, shareholders, and employees simultaneously

Module :6 Broadcasting Program Success throughout the Organization
• Implementing meaningful activity and outcome measures that report on change processes
• Utilizing dashboards to evaluate change process and develop improvement plans
• Leveraging change process successes into bottom-line value